Integrated Dialer Features
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FixYourFunnel's Famous Live Support
It may seem strange to put support at the top of a feature list, but we invest heavily in our support team so that they will provide you with world class help. You can call, text, chat, or screen share with us for support. Our team will review your set up and even help you make adjustments to make sure you're able to get to results as quickly as possible. Of course we have video tutorials as well, but you need to know that you get live support with the Integrated Dialer.
Saved Search List Calling
Use the sophisticated Infusionsoft Saved Searches to create dynamic, living lists of contacts that should be called now.
Personalization
You can modify the contact data that shows up in your list to meet the needs of the salesperson.
Automation Triggering Outcomes
With old school dialers, you have to import and export your lists and dispositioning (the outcome of the call). Not so with FixYourFunnel's Integrated Dialer. You decide what outcomes will happen when a team member calls a contact and connect tags to those outcomes, so that when your team member finishes a call, they can click a button and the associated tag can trigger automation to send an email, or a text message or just pull them out of the call list for a couple days.
Who Called Who
With our call tracking you can customize Infusionsoft campaigns based on who made the last call. Combine this with Automation Triggering Outcomes and you're looking at major power for your sales team to connect and move prospects to become buyers.
Clear Reporting
Wondering how many calls a team member made today, or this week or month? Want to know how long they were talking with prospects? Curious what percentage of calls ended up in sales? Our reporting gives you clear insight into how well team members are connecting with contacts and the results they are getting so you can confidently adjust your approach for greater results!
Opportunities Calling
Are you using Infusionsoft Opportunities? Great news, you can use your stage lists to call contacts with the Integrated Dialer and have your outcomes pulled dynamically from your Opportunities set up inside Infusionsoft.
Everything From Saved Search List Calling
With Opportunities you get all the same powerful features and reporting as you do with Saved Search Calling.
Pre-Call Messaging
This function alone quadrupled our conversation to dial ratio. It allows you to text contacts before you call to give them a heads up about your call. This is so powerful because people screen their calls when they don't recognize the number. That means your team members spend more time calling and calling folks who may never answer, even though they are interested.
Plus All the other FixYourFunnel Capabilities...
Automated Text Message Conversations
Capture leads with these natural interaction text message conversations.
Personalization
You can merge information collected in previous steps of the conversation for a more intimate communication style that engages the prospect.
Tagging for Automation
Each step of the Automated Text Message Conversation can apply a tag to the contact record that is found using the contact's phone number or created if it's not already in your Infusionsoft app. These tags can be used to trigger email delivery, notify sales people of the new lead or anything else you can do with an Infusionsoft Campaign!
Full MMS Support
You're not limited to 160 character text only messages. You can also send 1,600 character MMS messages! Include an image, short video, contact card or personalized image and you can up to 1,600 character text messages. (USA and Canada only)
Personalized Images
By utilizing a partner like Nifty Images or Pic Snippets, you can send a text with an image with the lead's name or other info merged into the image! (USA and Canada only)
Contact Cards
Attach your contact information to a text message to help your lead add YOU to their phone contact book!
Tap to Tag Links
We call them trackable links. When the contact taps the link, we apply a tag to their contact record so that you can measure engagement, trigger automation and improve your marketing and sales systems to match contact behavior.
Campaign Builder Messaging
Send text messages (simple text or multi media), right from an Infusionsoft Campaign with ease. Combine text and email for greater engagement and response!
Live Messaging
The secret to highly effective messaging is allowing contacts to interact with your team live after interacting with Automated Text Message Conversations or Campaign Builder Messaging. This is how businesses are dramatically increasing sales.
Web Access
Allow team members to engage with contacts via text message from their computer.
iPhone and Android Apps
Team members can receive push notifications when contacts text your number. They claim the message and start chatting with prospects from their phone. You can see all conversations for total transparency and all conversations are logged into the contact record so you always know what's being texted!
Mobile Pages
While most lead capture is best accomplished via text message conversations, occasionally it's better to use a web form. But you want it to be mobile friendly and to be tied to the contact record without asking for information the contact has already provided. Mobile pages are designed for just this situation. We've even integrated Google Maps address auto-complete to make it easy for contacts to provide their address in just a couple taps on the keyboard.
Mobile Surveys
When you want to classify leads into different segments, use our simple mobile surveys to gather data added to the contact record as tags or fields. And of course, mobile friendly!
Reporting
Our reporting shows you trends in your lead capture, campaign builder and live texting. But it also allows you to drill down to the actual text messages as well, so you can quickly get a clear picture of what's working for you and what needs adjustment.
Call Routing
Every FixYourFunnel phone number supports incoming calls as well. You can forward, record, give callers options, play audio or convert text to speech. And of course everything is recorded right into Infusionsoft.
Funnel Bots
While Infusionsoft's Campaign Builder is robust and powerful, there are some things that it can't do. So we developed funnel bots to allow you the ability to make your marketing dreams reality. Bots include: Slack Bot, Social Bot, Counter Bot, Check Number Bot, Auto Merge Bot, Tag By Field Bot, Mash Fields Bot, Proper Bot, Add Time Bot, Revenue Report Bot, Big Spender Bot, Balance Due Bot, Referral Count Bot, Date Difference Bot, Tag Difference Bot, Saved Search Count Bot, Friendly Date Bot, Date Tag Bot, You Are Number Bot, Move It Bot, Order Item Quantity Bot, Last Invoice Bot, Transaction Average Bot, Transaction Count Bot, Addition Bot, Subtraction Bot, Multiplication Bot, Division Bot, Note Pad Bot, Average Bot, Duplicate Bot, Mass Tagging Bot, Affiliate Namer Bot, Opportunity Advance Bot, Name Splitter Bot, Tag Date Bot, Field Is Empty Bot